Frequently Asked Questions

Our standard MOQ starts at 500 sqm per color/specification. For custom colors or private labeling, the MOQ may vary depending on the formulation and packaging requirements. Contact us for specific quotes tailored to your needs.

TPU (Thermoplastic Polyurethane) is our premium material offering self-healing properties, superior elasticity, and 7-10 year lifespan — ideal for luxury vehicles and complex curves. PET (Polyethylene Terephthalate) provides excellent gloss finish and UV resistance at a mid-range price point. PVC (Polyvinyl Chloride) is the economical choice with rich color options, perfect for frequent color changes and entry-level wraps.

Yes! As an OEM manufacturer, we offer full customization including private label branding, custom packaging design, and even custom color formulations. We can work with your brand guidelines to create a product line that feels entirely your own.

We offer flexible payment terms including T/T (30% deposit, 70% before shipment), L/C at sight for larger orders, and Western Union for sample orders. For established partners, we can discuss net payment terms after a track record is established.

Standard production takes 7-14 days depending on order volume and customization requirements. Shipping via air freight takes 5-10 days, while sea freight takes 15-30 days depending on the destination. Express shipping (DHL/FedEx) is available for sample orders (3-7 days).

Yes, we offer free sample swatches (A4 size) for color and texture evaluation. You only need to cover the shipping cost. For larger sample rolls, we charge the material cost which can be credited toward your first bulk order.

Absolutely. Our R&D team can custom formulate colors to match your specifications (Pantone, RAL, or physical samples). Custom textures such as unique matte levels, metallic flakes, and color-shift effects are also available. Development time for custom colors is typically 2-4 weeks.

Yes, we provide comprehensive technical support including installation guides, video tutorials, and remote training sessions. For large-volume partners, we can arrange on-site training at your location. Our technical team is available via WhatsApp and email for any installation questions.

Our films are ISO 9001 certified for quality management, SGS tested for product safety, RoHS compliant, and REACH certified for EU chemical compliance. We can provide test reports and certifications upon request.

We export to over 50 countries worldwide including the United States, European Union, United Kingdom, Australia, Middle East, Southeast Asia, and South America. We handle all export documentation including certificates of origin, Form A, Form E, and other country-specific requirements.

Yes, our TPU films come with a 10-year warranty against yellowing, cracking, and peeling. PET films carry a 7-year warranty, and PVC films have a 3-5 year warranty depending on the product line. Warranty terms cover material defects under normal usage conditions.

We welcome factory visits! Our facility in Shenzhen, China is open for partner visits by appointment. We can arrange airport pickup, hotel recommendations, and a comprehensive tour of our manufacturing and quality control processes.